Self Help Info

Updated on 9th September 2011 at 1:07 pm

By

NHS 111 Depending on the situation, the NHS 111 team can connect you to a nurse, emergency dentist or even a GP, and can arrange face-to-face appointments if they think you need one.

NHS 111 advisers can also assess if you need an ambulance and send one immediately if necessary.

When should I call NHS 111?

If you’re worried about an urgent medical concern, call 111 and speak to a fully trained adviser.

For less urgent health needs, contact your GP or local pharmacist.

How does NHS 111 work?

The NHS 111 service is staffed 24 hours a day, 7 days a week by a team of fully trained advisers. They will ask questions to assess your symptoms and, depending on the situation, will then:

  • give you self-care advice
  • connect you to a nurse, emergency dentist or GP
  • book you a face-to-face appointment
  • send an ambulance directly, if necessary
  • direct you to the local service that can help you best with your concern

 

Other useful links include: