ADHD Medications Shortage

Updated on 10th October 2023 at 5:41 pm

ADHD Medications Shortage There are current (October 2023) issues with supplies of medications for patients with ADHD. This is a changing situation but due to the nature of these medications (being controlled drugs, being started by a specialist and continued by the practice) it does mean a quick switch to another medication is not possible. […]

New survey launched – tell us about your experiences as an unpaid carer in 2022

Updated on 16th December 2022 at 3:47 pm

 If  you are a carer in North Tyneside, we want to hear from you. Tell us about your experiences as a carer in 2022 to help improve carers support and local services; you could also win £100 of vouchers. You can complete the survey here. The Caring in North Tyneside in 2022 survey is for […]

Are you newly pregnant?

Updated on 14th December 2022 at 5:46 pm

Refer yourself directly to the Community Midwifery Team Scan the QR code below to register your details. This will notify the midwifery team who will contact you to arrange your first appointment Click to view QR Code If you are not able to refer yourself online please call us on: 0191 2932545

Fear of Flying Courses

Updated on 26th August 2022 at 9:24 am

We often have patients ask us to prescribe diazepam for fear of flying.  There are a number of very good reasons why prescribing this drug is not recommended. Sedative Prescribing for Fear of Flying


Updated on 31st August 2021 at 4:42 pm

There is a national shortage of blood bottles, which is expected to last until at least 17th September 2021.  This is affecting every healthcare service provider. We have therefore been told by the NHS to postpone all non-urgent blood tests. We will: Review all of the required blood tests to determine those that can be […]

National Data Opt-out

Updated on 3rd June 2021 at 3:58 pm

Your Data Matters to the NHS Information about your health and care helps the NHS to improve your individual care, speed up diagnosis, plan your local services and research new treatments. In May 2018, the strict rules about how this data can and cannot be used were strengthened. The NHS is committed to keeping patient information safe […]


Updated on 11th August 2020 at 11:33 am

LIVI – A NEW WAY TO SEE A GP LIVI is a video GP service that allows patients to get a same-day video appointment, including out-of-hours on weekdays and over the weekend. With the app, patients can book an appointment or join a drop-in queue to see a GP – usually with waiting times of […]

Supporting Families and Cancer

Updated on 21st January 2020 at 5:44 pm

  Have you, or someone in your family been diagnosed with cancer? Is there a child in the family who has been affected by this in some way? Would you and your family benefit from some support?   Family Gateway may be able to help! This is a free service that provides a variety of […]

Patient Feedback

Updated on 13th January 2020 at 2:22 pm

  YOU SAID WE DID I find it difficult to make a doctor’s appointment several weeks ahead   Doctors clinics are now 6 weeks in advance including online availability   Not enough nurse appointments   We have appointed an additional nurse working all day Mondays, Tuesdays and Wednesdays from January 2020   Telephone greeting message […]


Updated on 9th January 2020 at 1:24 pm

ANNUAL REVIEW UPDATE We are currently changing our annual review process. You should notice no change but if you normally get a ‘yearly check’ and have not had a letter please speak to one of the admin team. Thank You

Mandy Robinson Psycho-Social Link Worker

Updated on 24th October 2019 at 7:00 am

Mandy will be working at the practice 1 session each week for the ‘North West Locality’ as part of the North Tyneside Primary Care Network   “Helping people find what makes them feel great” Embedded in GP surgeries I am offering non – clinical support for people experiencing health, social, emotional or practical problems. So […]

Fertility Network

Updated on 13th August 2019 at 3:57 pm

Newcastle Fertility Group  

Leave a Review

Updated on 11th April 2019 at 2:13 pm

We would be grateful if you would leave Dudley a review on the NHS.UK Website, formerly known as NHS Choices. Log on to Leave your review here for Dudley Or search for NHS.UK/Wideopen Medical Centre, NE23 7HR   We would be grateful if you would leave Wideopen a review on the NHS.UK Website, formerly known […]

Special Education Needs and Disabilities (SEND)

Updated on 31st January 2019 at 5:11 pm

Information about education, social care and health is available in one place to make it easier for families to access. For more information please visit and search for ‘Local Offer’. More information Click here          

Care Navigators

Updated on 24th April 2018 at 3:56 pm

WE HAVE INTRODUCED PRIMARY HEALTH CARE NAVIGATORS TO THE SURGERY! Jennie is our lead care navigator   Do you need help with social services and help around your home and garden? Help with benefits? Do you find you can’t manage to enjoy your hobbies anymore? Do you need help with getting out and about? Is […]


Updated on 19th January 2018 at 3:18 pm

As a practice we no longer prescribe hay fever treatments in line with all other north east Clinical Commissioning Groups and part of the NHS directive.   Most hay fever tablets, nasal sprays and eye drops can be purchased over the counter which would be a considerably lower cost to the NHS than it would […]

Weekend GP Appointments

Updated on 19th January 2018 at 2:22 pm

If you need an urgent appointment at the weekend, please ring 0191 4862195 .  You will be offered an appointment at the Oxford Centre,  West Farm Avenue, Longbenton, NE12 8LT  


Updated on 18th October 2016 at 9:35 am

CERTIFICATE OF REGISTRATION JAN 2018 Report 2013 Report 2016 Report 2020  

Shared Decision Making

Updated on 5th July 2016 at 12:54 pm

SHARED DECISION MAKING Shared decision making (SDM) is the conversation that happens between a patient and their health professional to reach a healthcare choice together. This conversation needs patients and professionals to understand what is important to the other person when choosing a treatment. WHAT IS A DECISION AID? Patient Decision Aids are specially designed information resources […]

Patient Story

Updated on 5th July 2016 at 11:32 am

Please click on the link below Patient Story

NHS Sight Test at Home

Updated on 30th March 2016 at 3:13 pm

If you would like to know more about NHS Sight Test at Home, please click on the link below Patient Information Leaflet

Publication of GP Net Earnings

Updated on 14th March 2016 at 4:18 pm

“NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below.  However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not […]

Named GP for all patients

Updated on 6th October 2015 at 1:14 pm

Named Accountable GP All patients are allocated a named GP who is responsible for your overall care at the practice.  The named GP is shown on the counterfoil for ordering repeat prescriptions. Alternatively a member of the practice team will be able to let you know who your GP is.  Should you have a preference for your named […]

HOW TO LOOK AFTER YOUR BACK – self care for back pain

Updated on 21st September 2015 at 4:04 pm

There is to be an education event for patients at the White Swan Centre at 5.45 on Tuesday 6th October.  You can download a leaflet here Back Pain Pain which has all the details including how to let us know you would like to come along.  The event is planned by members of the Patient Forum […]


Updated on 21st August 2015 at 2:56 pm

URINE SAMPLES FOR TESTING  The practice will only accept urine samples for testing between the hours of 08:45am and 12noon. The sample must be accompanied with a urine request form completed by the patient / carer including a telephone number just in case we need to get in touch with you.  Samples handed in after […]


Updated on 20th August 2015 at 11:05 am

July Summer edition

Do you need to book an ambulance to get you to your next hospital appointment?

Updated on 2nd December 2014 at 1:49 pm

From Monday 8 December 2014 GP practices will no longer book patient transport.  To make a transport booking, patients, their family members or their carers will need to dial 0191 650 0560, where they will be taken through the national eligibility criteria by an ERS call handler to ensure there is a medical need for […]

Patient Feedback using the Friends and Family Test (FFT)

Updated on 13th November 2014 at 10:55 am

Please help us to continue to evaluate and develop our services by completing a very short questionnaire.  The Friends and Familt Test (FFT) is a feeback tool that supports the fundamental principle that people who use the NHS services should have the opportunity to provide feedback on their experience that can be used to improve […]

BBC Health News

Updated on 23rd October 2014 at 1:41 pm

Click here for the latest Health Related News

Patient Online Service

Updated on 23rd October 2014 at 1:34 pm

Patient Online Patient Online is an NHS England Programme designed to support practices to offer and promote online services to patients, including access to records, online appointment booking and online repeat prescriptions. Patients have been telling us that they are ready and want to take more control of their own health and wellbeing. Digital technology has […]

SystmOnline iOS8

Updated on 24th September 2014 at 5:19 pm

SystmOnline is not currently available for users of Apple devices which have iOS 8 installed. The app will be available once it has been approved by Apple.


Updated on 28th August 2014 at 9:45 am

In collaboration with NHS England and Macmillan Cancer Support, My Cancer Treatment shows where NHS services are available in England, for both common and rarer cancers.  The website is updated monthly and includes information on 2,200 clinical services – such as waiting times, patient experience survey results and national benchmarking. Please click on the link […]

Did Not Attends in December 2019

Updated on 5th February 2014 at 6:49 pm

Many patients say they can’t get an appointment.  The number of patients who fail to attend is on the increase. Here is a breakdown of missed appointments in December 80 patients Did Not Attend their Doctors Appointment – this equates 3 days worth of missed appointments.  Could you have benefited from one of those appointments? […]

Connexions – confidential advice and support services for all 13-19 year olds

Updated on 5th February 2014 at 4:26 pm

The Connexions Service offers information, advice, guidance for personal, transition and career support to young people aged 13-19 years.  Services for young people with learning difficulties and/or disabilities are offered up to 25 years of age. Our services are in schools, communities, online and on your doorstep.

Local Authority Information for Children and Adults

Updated on 5th February 2014 at 4:16 pm

Information about the different ways you can contact us for help and the other organisations in North Tyneside who can offer information and guidance  

Pertussis Vaccination of Pregnant Women

Updated on 22nd January 2014 at 11:11 am

Pregnant women who reach or were already at the 28th week of their pregnancy are eligible for the Pertussis Vaccine, unless immunisation is contraindicated.  Immunisation is contraindicated where the patient has previously had a confirmed anaphylactic reaction to a previous dose of teh vaccine, or, to any component of the vaccine.  New mothers who missed […]

Shingles Immunisation

Updated on 22nd January 2014 at 10:39 am

Aged 70 or 79?  There’s now a vaccine to help protect you against shingles.  The vaccine should not be given to a person who has primary or acquired immunodeficiency state due to conditions such as: acute and chronic leukaemias lymphoma other conditions affecting the bone marrow or lymphatic system immunosupression due to HIV/AIDS cellular immune […]

Pneumococcal Immunisation

Updated on 22nd January 2014 at 10:07 am

Patients eligible for the Immunisation are: patients aged 65 and over and patients aged 5 and above, up to the age of 64 years old with: Asplenia or dysfuntion of the spleen Chronic respiratory disease Chronice heart disease Immunosuppression due to disease or treatment Chronic liver disease Diabetes Individuals with cochlear implants Individuals with cerebrospinal fluid leaks […]

Medical Students

Updated on 20th January 2014 at 3:13 pm

We are pleased to announce that Wideopen Medical Centre supports the training and development of Medical Students.  Dr Urwin will be teaching 3rd Year Medical Students every Wednesday morning from January 2014.

Online Services via an App for Apple Devices and Android

Updated on 2nd October 2013 at 4:55 pm

SystmOnline is now available to patients as an app for iPhones, iPads and other Apple devices running the iOS operating system.  It is also available for Android. How to download the App Apple Devices:  To download the free app, search for “SystmOnline” in the app store. Android Devices:  To download the free app, search for ‘SystmOnline’ within […]

111 NHS Number from 2nd April 2013

Updated on 26th March 2013 at 2:05 pm

The telephone number to call when you need medical help fast – but it’s not an emergency.  For more information, please click on the link NHS 111 from 2nd April 2013

Want to know if your recent investigations are normal?

Updated on 23rd October 2012 at 11:19 am

If you would like to know the results of a recent blood test (s) or investigation such as an XRAY or ECG, please feel free to contact the surgery for the results.  We only contact patients if further follow-up is required.  We DO NOT routinely contact patients with normal results.  Thank you.

Request for Blood Tests

Updated on 3rd October 2012 at 11:01 am

If you need to attend the surgery for blood tests, please ensure you book an appointment before 4pm as our daily courier service is around 4.30pm Monday – Friday.  Thank you.  

Telephone Conversations

Updated on 15th June 2012 at 8:56 am

Please note that all telephone conversations are recorded.  Thank you.

Contact us on

Updated on 2nd February 2012 at 5:46 pm

If you have any suggestions or comments about the practice staff or services provided, please let us know.  You can contact us in writing, by email or by telephoning the practice.  Our email address is Please do not email the practice for clinical or patient information.  The email address is for you to leave […]

Summary Care Records (SCR)

Updated on 12th September 2011 at 8:18 am

Want to know more about the Summary Care Record?  Click on the Summary Care Records tile.  This includes details on how to Opt Out.   You will need to print, sign and send this document to the surgery to ensure your records are not uploaded. SCR Information  

Opening Hours

Updated on 9th September 2011 at 2:10 pm

Please note that our opening hours between 7.30am – 8.45am are for appointments only.  Prescriptions cannot be collected during these times.

How can we contact you?

Updated on 8th September 2011 at 10:45 am

We would like to keep in touch with our patients using various ways of communication such as text messaging, email, royal mail and telephone.  Please remember to inform us if you move address or change telephone number.  As from March 2014, patients requesting online access must provide ID. TEXT MESSAGING and EMAIL consent form

Patient Email Address

Updated on 7th September 2011 at 5:35 pm

If you would like to take part in practice surveys we really would appreciate having your email address.  This will enable us to contact you electronically with practice specific surveys.  Please contact us with your email address if interested, alternatively, please complete the attached form and email it to us at Practice Email Address: […]

Text Messaging

Updated on 25th May 2011 at 10:58 am

You can now receive text messages from the practice for appointment confirmations and reminders.  We hope to extend the use of text messaging in the future to include general information about services available to patients.  As from March 2014, patients requesting online access must provide ID. TEXT MESSAGING and EMAIL consent form

We are now a teaching practice

Updated on 25th May 2011 at 10:58 am

As of August 2011 we have been approved as a teaching practice.  This means that from time-to-time we will have GP Registrars working here.