Patient Feedback

Updated on 13th January 2020 at 2:22 pm

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YOU SAID

WE DID

I find it difficult to make a doctor’s appointment several weeks ahead  

Doctors clinics are now 6 weeks in advance including online availability

 

Not enough nurse appointments  

We have appointed an additional nurse working all day Mondays, Tuesdays and Wednesdays from January 2020

 

Telephone greeting message is too long  

Dr Urwin (GP Partner at the Practice) has updated the greeting message which is much shorter

 

 

Practice website doesn’t include information about the doctors clinic days

 

We have updated our website to include the name of each doctor and their clinic availability

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