|
YOU SAID |
WE DID |
| I find it difficult to make a doctor’s appointment several weeks ahead |
Doctors clinics are now 6 weeks in advance including online availability
|
| Not enough nurse appointments |
We have appointed an additional nurse working all day Mondays, Tuesdays and Wednesdays from January 2020
|
| Telephone greeting message is too long |
Dr Urwin (GP Partner at the Practice) has updated the greeting message which is much shorter
|
|
Practice website doesn’t include information about the doctors clinic days
|
We have updated our website to include the name of each doctor and their clinic availability |