1 Wideopen Surgery 0191 236 2115 2 Dudley Surgery 0191 250 0219


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COVID Vaccination Booking Information Sheet

QHealth Patient Vaccination Booking Guide

We are rolling out the CV19 vaccination programme – please click here for age group criteria as it does differ from the NHS National Vaccination Team    Please note you may need to scroll down the page to read information about CV19 Vaccination programme but it does depend on your internet browser.


Demonstrating your COVID-19 vaccination status when travelling abroad – GOV.UK (www.gov.uk)

Reminder that ‘Private’ PCR testing needs to feature in holiday planning

Please do not contact the surgery about your COVID-19 vaccination status.  GPs cannot provide letters showing your COVID-19 vaccination status

PLEASE DO NOT COME TO THE SURGERY unless you have been asked to by a member of staff.

If you have an appointment booked.  The inner-door may be locked when you arrive, please do not worry our staff are working and here to help.  Please press the intercom for assistance.

Prioritisation of GP workload can be found HERE please note routine referrals to local hospitals are suspended until further notice.  Click HERE for more information.  Cancer referrals, urgent and emergency referrals continue to be accepted.

Requests for Doctors’ Notes (Med3 / Sicknote / Letter) to cover absence can be found HERE

Alternatively, please register online using the NHS App to request appointments and repeat prescriptions.

With regard to paracetamol requests, we apologise however we will continue to ask patients to purchase this item over the counter.

We are trying to reduce the risk of infection to patients and staff. Can we ask that if you attend the surgery to come alone unless you have a carer.

Patients receiving repeat medication are being asked to either phone the prescription line 0191 2380010 or use the online service REPEAT MEDICATION ONLINE SERVICE  please try to avoid attending the surgery to order your prescription.  We would like to get as many patients signed up to Electronic Prescription Service EPS which will allow us to send your prescription direct to your chosen chemist.  To sign up to this, please contact us on wa87012@nhs.net with the name and address of your chosen pharmacy – please inform us of your name and date of birth when emailing us.   Want to know more about EPS click HERE

Some pharmacies are providing Stop Smoking Services and currently provide telephone support to stop smoking.  This is instead of face-to-face support in consultation rooms.  Click HERE for more information.

CHANGES TO BABY CLINIC If you are bringing a child to baby clinic for his/her injections, please try and limit the attendance to one family member per child. We are trying to reduce the risk of infection to patients and our staff.  Our new system can be found by clicking HERE Information following infant vaccinations and obtaining paracetamol (Calpol) click HERE

Coronavirus Scams awareness materials and information from the National Trading Standards Team can be found HERE

Would you like to be part of the Covid-19 research studies?  Read more HERE There are currently 2 national coronavirus vaccine studies approved by NIHR in the UK, run by the University of Oxford and Imperial College London.  You can find out more about taking part in these vaccine studies at NIHR’s Be Part of Research website.  There are strict rules on safety and confidentiality that all health research, including vaccine studies, must follow.

Our telephone lines remain open if you have any medical need. Remember you can contact us on both our phone numbers 0191 2362115 and 0191 2500219 regardless of whether you are a Wideopen Surgery or Dudley Surgery patient. We appreciate your patients as our phone lines are busier than usual.


Information about ‘new born babies’ can be found HERE and about ‘planning your birth’ HERE










Thank you for your understanding and co-operation



The Practice has developed this section with the help from our Patient Participation Group.  Our aim is to offer teenagers lots of useful information and links to resources relating to health and well-being.  We have 506 patients registered at the practice between the ages of 13 and 19 – this equates to 7% of our practice population.

We hope you find the links below useful and if you do have any suggestions on how we can improve our services or content information on our website, please do contact me using our generic email address ntccg.wideopenmedicalcentre@nhs.net or you can speak with me by contacting the surgery on 0191 2362115.  Patients due to turn 16 will also receive a letter from the practice explaining what services we offer and how to access them – example here 16th Birthday Letter

Thank you

Sharon Kinninmonth

Young people are entitled to confidentiality as other patients. This includes respecting their wish to withhold information from parents or guardians.  Confidentiality may only be broken by a health professional when the health, safety, or welfare of the young person would otherwise be at serious risk.

Check out these sites for more detailed information

Online Support for 11 – 18 year olds

Sexual Health / Contraception     

Social Media / Staying Safe             


The Samaritans

Victims of Internet Crime – Speak Out

Revenge Porn Help and Advice

Sexual Health App

Bereavement Support

Twitter Safety & Security

Facebook Help Centre


Need an evening or weekend appointment? TyneHealth [North Tyneside’s GP Federation] provides patients registered in North Tyneside with the opportunity to book appointments in local Extended Access GP Hubs.

The appointments are provided by local doctors and nurses who work in North Tyneside GP practices and have full access to your medical record. Appointments are currently being offered at the following locations:

  • Battle Hill Health Centre
  • Collingwood Health Group, Hawkeys Lane, North Shields
  • Northumberland Park, within Shiremoor Resource Centre
  • Oxford Centre, Longbenton
  • Priory Medical Group, Albion Road, North Shields and Tynemouth branches
  • Woodlands Park Health Centre, Wideopen

You can make an appointment to see one of the following clinicians:

  • GP
  • Advanced Nurse Practitioner (Who can sees minor injuries and ailments)
  • Practice Nurse
  • Healthcare Assistant

The Extended Access Hub operates:

  • Monday to Friday 16:00 – 20:00
  • Saturday 09:00 – 14:00
  • Sunday 09:00 – 13:00
  • Bank holidays 09:00 – 13:00

Appointments can be booked by contacting your own GP surgery or via the TyneHealth Extended Access Hub number 0191 486 2195 when your GP surgery is closed.

Please note that opening times and services offered at different venues will vary. Please also note that this is NOT a Walk In service and that appointment times and availability may vary.  Patients will be given an appointment at the most convenient location for them.