Patient Online Service

Updated on 23rd October 2014 at 1:34 pm

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Patient Online

Patient Online is an NHS England Programme designed to support practices to offer and promote online services to patients, including access to records, online appointment booking and online repeat prescriptions.

Patients have been telling us that they are ready and want to take more control of their own health and wellbeing. Digital technology has the power to change the relationship between patients and their GP practice, just as it has changed our relationships in other walks of life, such a managing our finances or shopping. It can make services more convenient, personal and efficient.

The NHS’s ambition is to embrace technology as part of its drive to offer modern, convenient and responsive services to patients, their families and carers. GP practices are leading the way.

 Patient access to their GP record:  From April 2014 GP practices are required to promote and offer the facility for patients to view online, export or print any summary information from their records i.e. medications, allergies, adverse reactions and any additional information agreed between the GP and patient.

Electronic appointment booking :  GP practices are now contractually required to promote and offer the facility for patients to book, view, amend, cancel and print appointments online.

Online booking of prescriptions:  GP practices are contractually required to promote and offer the facility for patients who wish to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.

Some useful guidance and information

For Patients / PPGs

–       Keeping your online health and social care records safe and secure

If you would like to register for Online Services, please complete the attached form.  Please remember to bring ID with you when returning the form

Patient Online Registration Form

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